General terms of delivery and payment

Exclusivity:
Our general terms and conditions, alternatively the relevant legislation, apply exclusively for all our orders. The customer's general terms and conditions are not valid unless we expressly recognise them in writing.

Acceptance of order:
Our invoices represent order confirmations. If our goods are delivered in sales units, we are entitled to adjust these. If the customer does not object to this adjustment promptly after receiving the delivery, the contractual change effected via the adjustment is deemed approved.

Prices and invoices:
Our delivery prices are based on our price list valid on the day the order was placed. The invoice total plus VAT must be paid in EUR (€).

Minimum order value:
We deliver ex works or ex factory warehouse. In the case of orders for pharmacies, the minimum order value is 50 EUR, with free postage and free shipping, for wholesalers 200 EUR with free postage and free shipping.

Transport risk:
Delivery is made at the customer's risk. The risk passes over to the customer when the goods are handed to a carrier, parcel service or haulier, at the latest, however, when they leave the factory.

Overseas shipments:
It is not permitted to further transport our products to third-party customers outside Germany. The customer is liable for any damage caused by further delivery overseas.

Complaints:
If despite careful quality controls there is a reason to submit a complaint, this must be submitted in writing immediately at the latest however within 14 days. Postage must be paid on the return shipments. The postal charges will be reimbursed if the manufacturer is responsible for the complaint. We will not accept return shipments where the postage has not been paid.

Return and exchange:
Fully functional goods may only be returned and exchanged after the manufacturer has granted approval in writing. Any unauthorised returned goods will not be accepted and do not release the customer from his duty to pay.

Payment conditions:
Payment for delivered goods will be due 30 days after the invoice date without deductions. Payment will be due immediately if the customer is in arrears with payments for earlier deliveries or if there are circumstances which indicate a serious material impairment of his financial status.

Discount:
We will grant a discount of 2% (3% for direct debit transactions) on payments made within 14 calendar days provided that there are no unpaid older invoices.

Delayed payment:
If the customer is in arrears, we will charge default interest of 5% above the respective bank rate of the German Bundesbank if we cannot provide proof that we incurred a higher interest loss or the customer cannot prove that the interest loss was lower.

Copyright:
If goods are delivered in sales stands or displays, these are protected by copyright. Therefore they may not be filled with any other goods than the products of the company BIO-DIÄT-BERLIN GmbH. Positioning of products from other manufacturers in the BIO-DIÄT-BERLIN GmbH displays is a breach of our proprietary rights.

Title retention:
The delivered goods remain our property until the customer has settled all outstanding and due invoices resulting from the business relationship with us. The customer is entitled to sell the delivered goods within the scope of a correct business transaction.

Legal venue, place of fulfilment, applicable law, severability clause:
If the customer is a commercial agent, the place of fulfilment and sole legal venue is Berlin-Schöneberg.
The legal relationship between the contractual partners is subject to the law of the Federal Republic of Germany.
If individual provisions of these general terms and conditions are partially or wholly ineffective, this shall not affect the remaining conditions. A condition is agreed for the missing or invalid condition that best approximates the parties' original intent.

Company address
BIO-DlÄT-BERLIN GmbH
Selerweg 43-45, 12169 Berlin
Tel.: ++49-(0)30-25326020
Tax: ++49-(0)30-25326022

Bank details
Postbank Berlin (BLZ 100 100 10)
Account no. 506 15-108, BIC/SWIFT PBNKDEFF
IBAN: DF24 1001 0010 0050 6151 03

Berliner Commerzbank AG (BLZ 100 400 00)
Account no. 560 800 500, BIC/SWIFT COBADEFF
IBAN: DE52 1004 0000 0560 8005 00

Dresdner Bank Berlin AG (BLZ 100 600 00}
Account no. 369 663 700, BIC/SWIFT: DRESDEBB
IBAN DE32 1008 0000 0369 6637 00